NEW! Microsoft Teams Call Quality Analytics for REAL
Now See the TRUTH, using Endpoint Performance Metrics.

Introducing the most accurate Call Quality Analytics for Microsoft Teams providing end-to-end, full visibility for root cause analysis and troubleshooting.

Witness the revolution live at the launch webinar OCT 29th.

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Limited Time Offer
Press the EASY Button for Your Next HCL Notes Upgrade

Easy for your employees. Easy for your budget.

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UNBEATABLE
Controlling Tabs in HCL Notes

5 new right-click options to handle tabs like in your favorite browser. Absolutely free of charge. Forever.

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MarvelClient Essentials

Together with IBM and HCL we've been working on an easier, faster and cheaper way to get ready for IBM Notes v10! Download your free MarvelClient Essentials today!

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NEW in OfficeExpert 3.2
Your Microsoft 365 ROI won’t look the same this fall!

Introducing actual usage trends & collaboration improvements to truly understand the benefits to cost ratio for your Microsoft cloud platform.

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Upcoming Events

27

Oct

CollabSphere 2020 (online)

08:00 - 17:00 (CDT) | online

When?
27 - 29 October
08:00 - 17:00
CDT

Collaboration and IT professionals, come join us on October 27-29, 2020 for the twelfth annual CollabSphere conference. This three-day conference focuses on HCL B2B application and HCL Digital Solutions technology and this year will be an online conference. Learn from your fellow IT and business professionals and share your experiences and best practices.

The global pandemic affected everyone throughout the world. Rather than an in-person conference, CollabSphere's team have decided to host an online event for 2020. As with the 2020 theme "On the Rise Together," the conference is bringing everyone together to learn and network. We look forward to being a part of the continued growth of the community by sharing knowledge and expanding awareness in collaboration technology.

The agenda is online. Here a summary of  panagenda's sessions:

ANA101 - Domino Application Strategy: Key insights for successful modernization and migration projects
Session Type: Presentation
Franz Walder, Product Manager, panagenda
Abstract: panagenda reached out to 750+ professionals to share their company’s Domino application strategy. Join this session to find out what was most important to your peers and what challenges they had to overcome to make their project a success. Find out about the critical questions everybody should ask and have answers to throughout their project. Franz Walder presents the exciting results of the survey and explains what role analytics can play when tackling these challenges.

COL111 - How having a Guides program is making HCL Connections successful within Heitkamp & Thumann Group
Session Type: Workshop
Femke Goedhart, Business Consultant / Analyst, panagenda &
Jörg Rafflenbeul, Group Coordinator IT, Heitkamp & Thumann KG
Abstract: A successful HCL Connections platform requires engaged users. How can Gudies support this in a medium-sized company with highly-qualified and motivated employees and lean structures? When you have multiple divisions, product groups and locations spanning three continents and multiple languages and cultures, it's a challenge. HCL Connections was introduced into the Heitkamp & Thumann Group to support and improve collaboration. Guides (local super-users) are the main success factor that makes this possible and continuously improves it. Meet with the program managers and learn how they maintain, nurture, train and encourage this group of guides and what the challenges and successes are. Hear what lessons they have learned and what their vision is. Hopefully this will inspire you and maybe you can even become a part of it!

INF101 - 80% less helpdesk tickets with Notes Client Management
Session Type: Presentation
Florian Vogler, CEO, panagenda
Abstract: Come join Florian Vogler for a fast paced session on how customers reduce their Notes helpdesk tickets by 80% and more. Learn what panagenda MarvelClient has to offer and how it helps companies around the world! Plus, we will definitely cover what to best manage with the FREE MarvelClient Essentials and the FREE MarvelClient for HCL Nomad. This session will help you optimize your total cost of ownership and become a Notes Client superhero!

INF103 - DeepDive Workshop - HCL Notes Client upgrades/deployments using MarvelClient
Session Type: Workshop
Florian Vogler, CEO, panagenda &
Christoph Adler, Senior Consultant, panagenda
Abstract: In this Workshop Florian Vogler & Christoph Adler will show you detailed how you can use MarvelClient Upgrade to configure, prepare and run the best HCL Notes installations ever. You will learn how easy it is to get all users upgraded to the latest and greatest version of HCL Notes in lightspeed, seamlessly and without any disruptions for users. Additionally to "upgrades" they will show how to create "initial" installation packages for HCL Notes being able to deploy this on new computers AND the fully automatic way to create an HCL Notes installation for virtual platforms like Citrix and VDI including all needed optimizations and performance tweaks.

INF105 - HCL Notes 11.0.1 FP1 - Performance Boost Re-Reloaded
Session Type: Presentation
Christoph Adler, Senior Consultant, panagenda
Abstract: In this session (re-reloaded and remastered for HCL Notes 11.0.1 FP1), you will learn how easy it can be to maximize Notes client performance. Let Christoph show you, what can be tuned and how to resolve the best possible performance for your HCL Notes client infrastructure. Discover tips and tweaks - how to debug your Notes client, deal with outdated ODS, network latency and application performance issues and the measurable benefit that provides to your users. You’ll discover the current best practices for streamlining location and connection documents and why the catalog.nsf is still so important. You will leave the session with the knowledge you need to improve your HCL Notes 11.0.1 FP1 client installations and to provide a better experience for happier administration and happier end-users!

INF106 - HCL Notes 11.0.1 FP1 Upgrades: Easy - Fast - Seamless
Session Type: Presentation
Christoph Adler, Senior Consultant, panagenda
Abstract: Join this session and learn how you can take the worst Notes client deployments (simulated multi-user, copied data directories, outdated templates, misconfigured workspace folders, dramatically grown data directories, very slow clients, clients with crashes, etc.) and clean it, upgrade it and deliver it without disruption! No matter how much you try, you will always find Notes clients out there that do not behave or participate! Gain access to the best and latest Notes client management knowledge, combined with more than 16 years of experience with Notes client upgrades to get the fastest and most stable IBM Notes 11.0.1 FP1 client ever.

INF111 - Virtual, Faster, Better! How to deploy HCL Notes 11.0.1 FP1 for Citrix/VDI
Session Type: Presentation
Christoph Adler, Senior Consultant, panagenda
Abstract: Virtualizing HCL Notes 11.0.1 FP1 (incl. Language Packs, Fix Packs, Connections Plugins for Notes and more) is an effective way to standardize your Notes client infrastructure, reduce costs for workstation hardware and give your users a consistent experience. In this session, you will learn how to implement, configure and tune HCL Notes 11.0.1 FP1 on platforms like Citrix XenApp/XenDesktop and get the most out of it by dramatically reducing start-up times (up to 70%), bringing a much better performance and increasing the stability into the Notes client. Beside a live demo on what we call “The Workspace (folder) Improvement” you'll also get some worst practices stories as Chris shares his experiences from real-world client virtualization projects, how these stories can help you and a detailed recipe on ”How to run the Installation and initial configuration of Notes in the best possible way for your very own infrastructure”.

Register for free now using the external link below


Register now!

27

Oct

European Networking Day - Virtual Reality Expo

10:00 - 18:00 (CET) | online

When?
27 October
10:00 - 18:00
CET

Not only has this year’s Collabsummit synergized with Cloudsummit, amid everchanging, EU-wide COVID-19 regulations, but the team is also offering a Virtual Reality Expo which will take place on October 27th, 2020.With official opening hours from 10am to 2pm Central European Time, we look forward to mingling with our virtual booth visitors even beyond that. Don’t think for a second that this will be just another series of webinar, no! Rumor has it, that the team is even trying to organize a musical act… but shhhh, you didn’t hear it from us...More info on signing up and virtual participation will be shared throughout October by the organizers themselves. We look forward to meeting you there!


Register now!

29

Oct

Webinar: Monitoring User End-Point Performance for Call Quality Analytics and Troubleshooting

13:00 - 13:30 (EDT) | online

When?
29 October
13:00 - 13:30
EDT

Bad call quality during Microsoft Teams meetings usually results in employee escalations to the IT group for investigation. Without the detailed data to perform forensic analysis on the issue, the investigation usually goes nowhere. As enterprise organizations steadily adopt Teams as their main solution hub for conference calls and meetings, they will need access to more in-depth metrics to identify and troubleshoot video and voice call quality issues.

New capabilities inside OfficeExpert gather end-point performance data from each user computer. This information helps IT groups view call quality metrics to identify problems and gain insights to help prioritize troubleshooting and investigate system anomalies. The metrics help spotlight issues including old headsets, network infrastructure bottlenecks, and slow Internet Service Providers (ISP’s); all of which cause user experience nightmares.

In this webinar, you will receive an introduction to Teams call quality analytics leveraging accurate end-point performance data. If you want to know the truth about your Teams call quality experience, then please join us to see how proactive troubleshooting can work to remediate issues before they become nightmares.

During the webinar demonstration you will explore topics that include:
  • Tracking end-point call quality performance by device (BlueTooth Headset, PC Audio, Surface Hub, Mobile Device, etc.)
  • Detailed analytics for end-point locations (Home Users, Office Users, Mobile Phones, etc.)
  • Real-world troubleshooting for call quality issue resolutions
  • And more…
Don’t miss the opportunity to take advantage of this timely information.

Register and attend for a chance to win a free Xbox!
Speaker: Ben Menesi

Register now!
Webinar: Monitoring User End-Point Performance for Call Quality Analytics and Troubleshooting

Client Projects and References

  • "panagenda quickly recognizes inefficient practices and offers high quality solutions. We were able to increase performance significantly while considerably reducing administrative burdens."

    Raoul Morik
    Raoul Morik IT Administrator at Julius Blum GmbH

  • "MarvelClient enabled us to automate migration to the cloud. As such, there was little effort required from our users and IT staff in order to install and configure the Notes client and desktop management."

    Daniel Ramelet
    Daniel Ramelet Team Head eCollaboration at Sika Switzerland

  • "Our experiences with panagenda’s employees and solutions are outstanding. I can definitely recommend panagenda as they have helped us advance our solutions and infrastructure to be ready for the future."

    Michael Kobrowski
    Michael Kobrowski Technical Services Integrator bei SMC Corporation of America
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